One of my revolving goals is to downsize my things, specially my closet. I donate frequently to Goodwill but have never had much luck with consigning items.
A friend recently said she had a great experience with thredUP, so I thought I’d give it a try, also realizing that many people have bad experiences too. Here is my honest review of my experience.
How It Works
You use thredUP by requesting a “clean out bag.” They send you a large pre-paid bag to send clothes to them. They only accept certain brands and all items must be in good condition with no stains or tears.
Before sending my items, I looked up all the brands on their website to make sure they were accepted. I sent 38 regular clothing pieces and 7 maternity pieces in my bag.
I sent them on the notion that if I never saw them again, I was okay with that. If I made no money off of it, it would be just like donating to Goodwill. I did not request to have my items sent back, which you can do for $12. So anything they don’t decide to sell, they say they will donate for you.
Some of the brands I sent in were: Old Navy, J Crew, Gap, Abercrombie & Fitch, American Eagle, Victoria’s Secret, Hollister & Co., Motherhood Maternity, H&M, Charlotte Russe.
Of my 45 pieces, only 9 were accepted. These are the items of mine that they accepted with the price they sold it for in parenthesis.
- Old Navy Maternity Pants ($11.99, says compare at $48? Not true! These were $25 full price.)
- Ali & Kris long sleeved blouse ($10.49)
- H&M Wool Cardigan ($12.49)
- Soulmates Casual Skirt ($16.99)
- J Crew Khakis ($11.99)
- Gap Denim Shorts ($12.49)
- VS Pink Athletic Shorts ($9.49)
- Old Navy Maternity top ($9.99)
- Motherhood Maternity dress ($16.99)
At first, I didn’t think that was too bad that they only accepted 9 items until I saw what they gave me for it. I was given $13 for the 9 items, which turns out to be roughly $1.44 per item. While getting $13 instead of $0 for the clothes is better than nothing, I’m feeling scammed for a couple of reasons.
Problems with thredUP
They have no consistency with what they accept.
I sent two identical items (just different colors) and they accepted one but not the other. They were in the same condition, same size. So why not accept the other item? I have no idea. I also sent a brand new shirt that had never been worn and was less than a year old from Old Navy. I have no idea why they wouldn’t accept that but they accepted other items that seemed to be in worse condition.
They do not tell you why they don’t accept items.
I think it would really help to know why. Do they simply have too many Old Navy t-shirts to accept my brand new one? They give you no feedback, so you’re left in the dark as to why perfectly good items were not accepted.
Here’s some of the pieces I sent in, all name brand stuff. Top is pictured the brand new Old Navy t-shirt that wasn’t accepted.
The payout is very low and seems unfair.
For 9 items, I expected a lot more than $13. What’s worse, you can see what items of yours sell for. Of all the things I sent, it added up to $112.91. Minus the $13 they paid me, that means thredUP is getting $99.91. I understand that thredUP has a business to run with employees, but that means I’m getting less than 10% for the items. Local consignment shops do better than that!
You have to wait to get paid.
They give you the option to use the payout money immediately on thredUP (no thanks), donate it (I thought the point of this was for me to make money?), or wait two weeks to get the money via PayPal.
I would have rather given this stuff to Goodwill than made sure this company made $100 off my stuff while I got basically nothing. I also question what they do with the things they say they donate. Other reviews I’ve read have said that they’ve seen their items that were “not accepted” for sale on ThredUp later. There is no way to know for sure what they do with the leftover items, so it all just seems a bit sketchy.
Would I do this again? Absolutely not.
Was it worth a shot? I guess.
I was definitely not expecting to get a ton of money for this by any means, but I also wasn’t expecting to get such a low percentage of what they sell it for either.
Now I wish I had taken the time to sell these things one by one on eBay if I truly wanted to make money or just given it to a donation service like Salvation Army or Goodwill because that seems to support a much better cause.
Oh well! I’ll stick to donating like normal when I need to get rid of my clothes now.
Questions for You:
- Have you ever used a service like this? What was your experience?
- What do you do with your old clothing items you don’t want?